52 Hancock St, Springfield, MA 01109
Services
Henderson's offers both burial and cremation services with an emphasis on customizable ceremonies. The funeral home does not appear to operate its own crematory based on available information.
Henderson Funeral Home & Cremation Service, Inc. has operated from its 52 Hancock Street location in Springfield since 1950, making it one of the longer-established funeral homes in the area. The business positions itself around affordability and personalization, with Funeral Director Paulette Henderson leading the operation.
The funeral home's stated mission centers on providing "professional, dignified, and meaningful" services at prices families can afford. Their approach emphasizes accommodating individual family needs rather than standardized packages, with a focus on creating ceremonies that celebrate "a life lived" and recognize the impact the deceased had on others.
Office hours are limited—Monday and Friday afternoons, mid-morning to early afternoon Tuesday through Thursday, with weekend services by appointment only. Walk-ins are accepted during office hours specifically for payments, appointment scheduling, and document pickup.
Hello, my name is Stephen, and my dad recently passed away on October 23, and it was a very hard time losing him and grieving his passing. Paulette, Steve, and everyone at Henderson's Funeral Home took such good care of my dad. He served in the Marine Corps as a Corporal for fou...
Both Black run funeral homes Henderson and Harrell have the same low Google review average 3.8. Likely because they're run down and desperate need of upgrading. I'm a Black man and def not goin to any of em. Love my ppl but not enough to put myself in a position where if they cam...
I had a very bad experience with this Place, never answered the phone for a week, I wouldn’t recommend it all, not professional and my needs wasn’t addressed
Ms. Paulette and her entire team are an elite group. In 2009 during the worst tragedy of my life she took care of my family with laying my infant daughter to rest. Well today we held a memorial service for my father in law. I communicated directly with Ms. Paulette over the ph...
They charged $400 to stream a funeral on some unknown person’s Facebook page, and didn’t post the link!! You had to call them to find out who that person was! And didn’t answer the phone until we missed an hour of the ceremony!! Didn’t matter because it was 1 1/2 of video with no...
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