7246 Granby St, Norfolk, VA 23505
Services
Metropolitan Funeral Service operates from five distinct facilities across southeastern Virginia. The Berkley location at 120 West Berkley Avenue in Norfolk features a red-brick building with white columns and central arched window. The Granby chapel at 7246 Granby Street presents a traditional red-brick church design with tall white steeple. Portsmouth (5605 Portsmouth Boulevard) and Suffolk (268 Holladay Street) locations offer brick buildings with white cupolas. A fifth Virginia Beach facility at 3300 Virginia Beach Boulevard is listed as coming soon. Each location provides on-site parking and maintains the architectural character of established community institutions.
Metropolitan Funeral Service structures their offerings around three pillars: the Metropolitan Commitment for service delivery, the Metropolitan Advantage for coordination convenience, and the Metropolitan Difference for comprehensive care integration.
Metropolitan Funeral Service has operated as a family-owned business since 1966, with Kenneth Alexander now leading as the second generation to uphold the family tradition. The funeral home maintains five locations throughout the Hampton Roads region: Berkley and Granby in Norfolk, Portsmouth, Suffolk, and a forthcoming Virginia Beach facility at 3300 Virginia Beach Boulevard. Their operational philosophy centers on what they term the "Metropolitan Commitment" — delivering personal service, peace of mind, and pleasant memories to families during their time of need.
The business distinguishes itself through vertical integration uncommon in the industry. Rather than coordinating with external vendors, Metropolitan Funeral Service handles ceremonies, casket selection, vaults, flowers, obituaries, and fellowship hall arrangements entirely on-site. This extends to their "Metropolitan Difference" offering, which consolidates funeral services, cremation, insurance, counseling, and pre-planning at a single location.
Metropolitan at Granby location , My daughter father & my mother & my oldest daughter & other family members , Was given good care there for they home going services , I was very pleased with the service and other family members as well, Very outstanding job every time , Thankin...
This is Ms Brown, I have used metropolitan funeral services in Berkley twice and the staff is so friendly and caring , I even invited the staff to eat with us. They really took care of Our Family. Thanks again for your services ❤️
From the first phone call to the service, the customer service received from Metropolitan was dynamic. KeShara, Jerome & Shawn, and the employees who took care of my family the day of, we thank you. The care and compassion in services rendered were appreciated. Every need and eve...
My experience with this funeral home was horrible. I will not bury my dog using their services. My mother picked them before she passed and I’m so sorry she did. Everything to me is old and run down looking. They do not communicate anything well except how much you owe them. My m...
Metropolitan Funeral Home Granby Chapel has excellent customer service. They are courteous, professional and polite..Mr. Antoine Cason provided white glove service.
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