West Texas Cremation
5.0(1)
1939 Sherwood Way, San Angelo, TX 76901
CremationDirect Cremation+3
1939 Sherwood Way, San Angelo, TX 76901
Services
Shaffer Funeral Home structures its service approach around documented preferences, beginning each arrangement meeting with a general price list and systematic information gathering about the deceased's life story, education, occupation, and military status.
Shaffer Funeral Home operates from its main location at 1939 Sherwood Way in San Angelo, Texas, with three additional branches in Bronte, Robert Lee, and a second San Angelo location on US Highway 87 North. The business identifies as family-owned and locally operated, with staff emphasizing multi-generational service to West Texas neighbors. The Sherwood Way location serves as the primary contact point for families seeking immediate assistance, with phone lines staffed around the clock.
The funeral home distinguishes itself through a documented Net Promoter Score of 88, placing it in the "World Class" category of customer satisfaction (scores of 71-100). This metric reflects direct feedback from families who have used their services, with testimonials specifically naming staff members like Mary for providing above-and-beyond assistance including accommodating after-hours requests.
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