2120 Lake Michigan Dr NW, Grand Rapids, MI 49504
Services
Heritage operates two Grand Rapids facilities. The Alt & Shawmut Hills Chapel sits at 2120 Lake Michigan Dr. NW, while the Van Strien Creston Chapel occupies 1833 Plainfield Ave. NE. Review feedback indicates both locations accommodate visitations with audio-visual capabilities including TV displays for photo presentations. The Plainfield location specifically offers luncheon setup services per customer accounts.
Heritage Life Story Funeral Homes operates two Grand Rapids locations: the Alt & Shawmut Hills Chapel at 2120 Lake Michigan Dr. NW and the Van Strien Creston Chapel at 1833 Plainfield Ave. NE. The business positions itself around a distinctive concept—that food and celebration belong together in funeral rituals. Their marketing emphasizes blending "all the elements together under one roof," suggesting integrated event services rather than traditional funeral home offerings.
The funeral home maintains active community presence through immediate response capabilities, with separate phone lines for each location: (616) 453-8263 for Lake Michigan Dr. and (616) 361-2613 for Plainfield. Their online obituary system shows regular recent activity, indicating steady service volume in the Grand Rapids market.
Lee, Scott, and Rob took amazing care of our mom and our family during a difficult time. We truly cannot thank them enough for going above and beyond to honor our mom with the most beautiful funeral. Our hearts are so full, and we feel beyond grateful to have picked them to help ...
I had a very difficult end of life experience with my mother passing away from Alzheimer's. She was bedridden for over a year with a broken hip under home hospice. Our family underwent so much trauma seeing her decline. The night she passed, Heritage Funeral Home took care of ev...
Personal, kind and thorough service. Thoughtful touches at the services and wonderful compilation of photos and story for the service and funeral handout. Will use them in the future.
I could write an entire page on the care and love the staff showed during the ENTIRE process. Kindness, respect and professionalism personified.
Heritage did a fabulous job seeing me and my brother Bill through all the steps with the passing of our sister. We do not live in the Grand Rapids area (Rochester, Michigan) and Ted, the funeral director, was there to lead us step by step with the process needed in this situati...
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