154 Lincoln St, Worcester, MA 01605
Services
Kelly Cremation structures its service menu around five core offerings: funerals, burials, cremations, memorial services, and celebrations of life. The business model prioritizes efficiency and cost reduction through streamlined processes and technology integration.
Kelly Cremation & Funeral Care operates from a single location at 154 Lincoln Street in Worcester, positioning itself as a cost-focused alternative to traditional funeral homes. The business emphasizes transparent pricing with published rates starting at $1,495 for direct cremation and $6,350 for traditional funerals—significantly below typical Massachusetts averages.
The facility offers families two pathways for arrangements: a fully digital process completed from home via any device, or in-person guidance from licensed funeral directors at their Worcester location. This hybrid model targets families seeking simplicity and cost control without sacrificing professional oversight.
Customer feedback indicates strong performance in responsiveness and empathy, with a 4.83/5 rating from 151 Google reviews. Multiple reviewers specifically noted staff members by name, including Tom and Nick Zecco, for attentive service during difficult circumstances.
Kelly Cremation and Funeral Care was wonderful in the very sad process. The support and care they provided to us and our friends and family was nothing less than amazing. Tom was exceptional. Very attentive, respectful, professional for us all! Thank you Kelly for being such a gr...
The staff was so professional and respectful. The minister Pat and the way she put the eulogy together help me to have a moment of catharsis that I will be forever grateful for. Thank you so so much.
Everyone in this organization was amazing to deal with during a difficult time. Very patient, empathetic, and prompt with answering questions or asking for suggestions. Highly recommend this business for funeral services.
My mom recently passed and we had our arrangements at Kelly Funeral Home. The person who handled our services was Nick Zecco. He was a professional, compassionate and kind man who took care of everything for us. A heartbreaking time for us became a beautiful tribute to mom. T...
I am very grateful for the kind and understanding care we received. We were always treated with dignity even though we were using the cremation services only. It was made simple for us and all questions were answered in a timely fashion.
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