3331 Taylorsville Rd, Louisville, KY 40205
Services
Highlands structures services around personalization and family control, emphasizing that families make decisions while staff handles execution. They accommodate both immediate need and pre-planned arrangements.
Highlands Funeral Home operates from a single location at 3331 Taylorsville Road in Louisville's Highlands neighborhood. The business is structured around three licensed funeral director owners: David L. Owen serves as president, Robert C. Wagner as vice president, and James M. Wagner as owner and licensed embalmer. This ownership model means families work directly with principals rather than commissioned sales staff.
The funeral home distinguishes itself through an explicit no-commission policy. Their website states that funeral directors are never motivated by commissions, quotas, or bonuses—a specific operational detail that shapes how families experience arrangements. They publish a fully itemized General Price List online and provide it at the start of every arrangement conference.
Highlands maintains 24-hour availability with a director-on-call system for immediate needs. The facility offers a chapel for services, and families can choose on-site ceremonies or alternative locations.
Despite still listing it on their website, they no longer do pet cremations. I’d called in August, and was told come in before 4 any day. My chihuahua got better for a while, but I had to have him put to sleep Oct. 2. I called on my way there, was told nothing; first person I s...
Had to unfortunately have my kitten cremated after somebody had ran over him with their car. The guy who I dropped him off with was compassionate and made the process easy as it could be. The prices are very reasonable. The box/urn i got with my fur babies ashes was very nice , i...
My mother passed away suddenly and my family was totally devastated. I want to give a heartfelt thank you to Bob Wagner and his precious wife for helping my family through this heartbreaking time. Bob gave us valuable information to make difficult decisions at time when we need...
We recently had a visitation at Highlands Funeral Home, for my husband, Mark. We had him cremated in Louisiana, and brought his ashes to Louisville. It was a very simple service. Laura Wagner helped me arrange the service and pay for everything, long distance via the phone. She ...
My sister lost her 2 dogs and 1 of her cats in a house fire. Highlands funeral home was so sweet in making sure her fur babies were taken care of. They offer free nose prints, paw prints, & fur clipping free of charge, which we were unaware of so we didn’t ask. They were able to ...
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